Ni Made Yurika Pradnyasari, Pande Putu Gede Putra Pertama, Luh Putu Safitri Pratiwi. Analisis Kualitas Layanan Terhadap Kepuasan Pelanggan Menggunakan Metode Service Quality dan Customer Satisfaction Index. SPINTER [Internet]. 2026 Mar. 31 [cited 2026 May 4];2(2):115-20. Available from: https://www.spinter.stikom-bali.ac.id/index.php/spinter/article/view/879